Subscribe on Youtube subscribe on itunes Subscribe ON SPOTIFY Shana Lynn 4/18/23 Shana Lynn 4/18/23 Ep 61: Essential Qualities for Community Manager Hires Read More Shana Lynn 4/11/23 Shana Lynn 4/11/23 Ep 60: How to Have Raving Fans and Lead a Meaningful Community with Lauren Golden Read More Shana Lynn 4/4/23 Shana Lynn 4/4/23 Ep 59: The Key to Unlocking Member Progress Read More Shana Lynn 3/28/23 Shana Lynn 3/28/23 Ep 58: Video Messaging | 3 Proven Ways to Boost Sales and Retention Read More Shana Lynn 3/21/23 Shana Lynn 3/21/23 Ep 57: Email Newsletters that Connect and Convert with Liz Wilcox Read More Shana Lynn 3/14/23 Shana Lynn 3/14/23 Ep 56: Secrets to Closing the Customer Service Gap Read More Shana Lynn 3/7/23 Shana Lynn 3/7/23 Ep 55: Project Prioritization Made Easy: How to Use the Action Priority Matrix Read More Shana Lynn 2/28/23 Shana Lynn 2/28/23 Ep 54: Master Course Design: Create Engaging Content That Keeps Customers Hooked with Dr. Carrie Rose Read More Shana Lynn 2/21/23 Shana Lynn 2/21/23 Ep 53: Finding the Right Fit: Identifying and Serving the Right Members Read More Shana Lynn 2/14/23 Shana Lynn 2/14/23 Ep 52: Navigating Negative Comments in Your Online Community Read More Shana Lynn 2/7/23 Shana Lynn 2/7/23 Ep 51: Reviving Your Email List: 7 Steps to Re-engaging Subscribers Read More Shana Lynn 1/31/23 Shana Lynn 1/31/23 Ep 50: AI, Deep Tech, and The Empathy Economy's Impact on Business & Society with Dr. Jacqui Taylor Read More Shana Lynn 1/24/23 Shana Lynn 1/24/23 Ep 49: Connected at a Distance: Building Strong Communities in an Online World with Sam Ovens Read More Shana Lynn 1/17/23 Shana Lynn 1/17/23 Ep 48: An Apology I Wasn't Expecting: Proactive Customer Service Strategies Read More Shana Lynn 1/10/23 Shana Lynn 1/10/23 Ep 47: Authenticity vs Transparency: Why Being Real is the Key to Building Trust Online Read More Shana Lynn 1/3/23 Shana Lynn 1/3/23 Ep 46: Get More Referrals by Turning Customers into Affiliates with Matt McWilliams Read More Shana Lynn 12/27/22 Shana Lynn 12/27/22 Ep 45: Two Types of Member Outreach Read More Shana Lynn 12/20/22 Shana Lynn 12/20/22 Ep 44: Uncovering Hidden Objections and Limiting Beliefs Read More Shana Lynn 12/13/22 Shana Lynn 12/13/22 Ep 43: Create a Highly Engaged Community That Converts with Sebastian Mencía Read More Shana Lynn 12/6/22 Shana Lynn 12/6/22 Ep 42: Operational vs. Strategic Thinking: Why you Need Both Read More Newer Posts Older Posts
Shana Lynn 4/18/23 Shana Lynn 4/18/23 Ep 61: Essential Qualities for Community Manager Hires Read More
Shana Lynn 4/11/23 Shana Lynn 4/11/23 Ep 60: How to Have Raving Fans and Lead a Meaningful Community with Lauren Golden Read More
Shana Lynn 3/28/23 Shana Lynn 3/28/23 Ep 58: Video Messaging | 3 Proven Ways to Boost Sales and Retention Read More
Shana Lynn 3/21/23 Shana Lynn 3/21/23 Ep 57: Email Newsletters that Connect and Convert with Liz Wilcox Read More
Shana Lynn 3/7/23 Shana Lynn 3/7/23 Ep 55: Project Prioritization Made Easy: How to Use the Action Priority Matrix Read More
Shana Lynn 2/28/23 Shana Lynn 2/28/23 Ep 54: Master Course Design: Create Engaging Content That Keeps Customers Hooked with Dr. Carrie Rose Read More
Shana Lynn 2/21/23 Shana Lynn 2/21/23 Ep 53: Finding the Right Fit: Identifying and Serving the Right Members Read More
Shana Lynn 2/14/23 Shana Lynn 2/14/23 Ep 52: Navigating Negative Comments in Your Online Community Read More
Shana Lynn 2/7/23 Shana Lynn 2/7/23 Ep 51: Reviving Your Email List: 7 Steps to Re-engaging Subscribers Read More
Shana Lynn 1/31/23 Shana Lynn 1/31/23 Ep 50: AI, Deep Tech, and The Empathy Economy's Impact on Business & Society with Dr. Jacqui Taylor Read More
Shana Lynn 1/24/23 Shana Lynn 1/24/23 Ep 49: Connected at a Distance: Building Strong Communities in an Online World with Sam Ovens Read More
Shana Lynn 1/17/23 Shana Lynn 1/17/23 Ep 48: An Apology I Wasn't Expecting: Proactive Customer Service Strategies Read More
Shana Lynn 1/10/23 Shana Lynn 1/10/23 Ep 47: Authenticity vs Transparency: Why Being Real is the Key to Building Trust Online Read More
Shana Lynn 1/3/23 Shana Lynn 1/3/23 Ep 46: Get More Referrals by Turning Customers into Affiliates with Matt McWilliams Read More
Shana Lynn 12/20/22 Shana Lynn 12/20/22 Ep 44: Uncovering Hidden Objections and Limiting Beliefs Read More
Shana Lynn 12/13/22 Shana Lynn 12/13/22 Ep 43: Create a Highly Engaged Community That Converts with Sebastian Mencía Read More
Shana Lynn 12/6/22 Shana Lynn 12/6/22 Ep 42: Operational vs. Strategic Thinking: Why you Need Both Read More
